Maintaining mechanical machines is a distinctly human thing to do, so the conditions in which the human technician finds themselves in play very relevant to the task of safely working on aircraft. Chapter 1 human factors federal aviation administration. Attention to human factors in aircraft maintenance will ensure not only continuing performance enhancement of the technician workforce, but also continuing flight safety. Most accidents had more than one contributing factor. Pdf human factors in aircraft maintenance researchgate. Ranking of aircraft maintenance organization based on.
If maintenance errors not detected, they can cause events, worker injuries, wasted time, and even accidents. This system is a complex one with many interrelated human and machine components. The study of human factors involves applying scientific knowledge about the human body and mind to help understand human capabilities and. The term human factor has grown increasingly popular as the. Introduction since the dawn of the aviation era, cockpit design has become increasingly complicated owing to the advent of new technologies enabling aircraft to fly farther and faster more efficiently than ever before.
Icao document human factor guidelines for aircraft. Really the leaders guide pdf document scanned into a powerpoint format. This paper is intended to shed light on the fundamental concepts of human factors hf. At present, there are no published studies of the human factor issues relevant to uav maintenance. The framework yields important insights regarding the influence of human factors in maintenance decision making. If the accident rate is to be decreased, human factors issues in aviation must be better understood and human factors knowledge more broadly and proactively applied. They are all solution driven, and were developed to be used by the non human factors specialists. Technicians use more and more sophisticated equipment and procedures. This human factor can be mitigated by adjusting staffing to levels of activity within each unit and providing facilities for rest breaks during shifts. Maintenance service quality is assessed based on the commitment of management and its ability to provide suitable facility, tools, spares and manpower supported with comfortable environment and. These are important for safe and efficient aviation. William johnson is the faa chief scientific and technical advisor for human factors in aircraft maintenance systems. An overview of human factors in aviation maintenance. This course blends an interactive environment of learning with thoughtprovoking examples for the student.
In 2005 the federal aviation administration faa worked with industry representatives to complete the operators manual for human factors in aviation maintenance ops manual. However, it is much broader in both its knowledge base and scope. Department of transportation federal aviation administration 800 independence avenue, sw washington, dc 20591 1866tellfaa 18668355322. It is intended to show how human capabilities and limitations can. Chapter 1 human factors introduction aviation maintenance has changed over the years.
Many were developed to specifically address maintenance issues. Human factors guidelines for aircraft maintenance manual. All books are in clear copy here, and all files are secure so dont worry about it. Whatever the reason for this, it is not because maintenance is insignificant. By proaction it is meant that human factors knowledge should be applied and.
These conditions, along with many others, are called human factors. Illustration of how human factors affect maintenance safety and quality. Human factors guide for aviation maintenance and inspection. To examine the human role of maintenance that can lead to an aviation occurrence and develop ways to prevent or lessen the seriousness of the occurrence. Johnson is a member of the human factors advisory group to the european. Among the most significant issues, are those that relate to human factors in aircraft maintenance.
A video showing the most common errors made by aircraft maintenance engineers and technicians in the aviation industry. The faa is not responsible for the contents of the nongovernment sites listed. Human factors application in aviation human factors in aviation maintenance anna is a british psychological society bps and health and care professions council hcpc chartered occupational psychologist and european association for aviation psychology eaap endorsed aviation psychologist, who works as the human factors programme specialist within the uk caa. Human factorsguidelines federal aviation administration. A technical analysis of ergonomics and human factors in modern flight deck design. Human factor in aviation maintenance 1958 words bartleby.
Public and regulatory sensitivity to the role of maintenance errors increased dramatically after the aloha airlines b737 accident in 1988. Specific issues such as fatigue management, deviations for approved procedure, situation. It presents the opportunity for aircraft engineers, aviation safety officers, and psychologists to rethink their current training. Human factors ntsb case studies technologically advanced aircraft and risk compensation.
An overview of human factors in aviation maintenance research aviation research and analysis ar2008055 final december 2008. Human conditions, such as fatigue, complacency, and stress are so important in aviation maintenance. The influence of human factor in aircraft maintenance. Kingman road, fort belvoir, va 220606218 1800caldtic 18002253842. A model to explain human factors in aviation maintenance. Human challenges in the maintenance of unmanned aircraft. In the easa approved aircraft maintenance organisation, which includes in its working system the human factor as well, the tendency is to apply the approach by continuous monitoring and analysis of errors in aircraft maintenance. Human factors in aircraft maintenance is comprehensive, easy to read, and can be used as both a training and a reference guide for operators, regulators, auditors, researchers, academics, and aviation enthusiasts. It presents human factors issues as conditions hazards that must be managed. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. Below is a list of online resources available in the human factors in maintenance category. Risk compensation is an effect whereby individual people may tend to adjust their behavior in response to perceived changes in risk. Human factors impact everything in aircraft maintenance.
This does not mean that human factors issues were not present before these dates or that human. Note that accidents may be assigned multiple factors. Human errors include errors by the flight crew, maintenance personnel, air traffic controllers, and others who have a direct impact on flight safety. Human factors issues, specifically human errors, contribute to more aircraft incidents and accidents than any other single factor. International journal of industrial ergonomics 26 2000 1251 editorial human factors in aviation maintenance. Human factors in aircraft maintenance crc press book. However, as anyone working in aviation maintenance knows, there have been a number of serious, even fatal, accidents over the years that were caused primarily by maintenance errors. Aircraft accidents such as that of the aloha aircraft in the usa in 1988 1 and the bac 111 windscreen accident in the uk in june 19902 focused attention on human factors. Pdf human error is cited as a major causal factor in most aviation mishaps, including the 15% 20% that involve maintenance error. Pdf illustration of how human factors affect maintenance. Aircraft maintenance organisation is a complex sociotechnical setup, where human factors influence the quality of aircraft maintenance service. Remember pear the memory jogger, or mnemonic, pear figure 1 makes the recognition and mitigation of human factors b y d r. This unit seeks to cover the many performanceinfluencing factors that can inhibit a technician, both from.
Human factors are issues affecting how people do their jobs. A brief history and overview is presented followed by a description of the elements that comprise an hf program. Maintenance hangar online amt resources resources for. This strategic program plan details how the aircraft maintenance division of flight standards service. The importance of human factors to the aircraft maintenance technician. J o h n s o n, chief scientific and technical advisor for human factors for aircraft maintenance systems for the faa and d r. The most common human factors are introduced along with ways to mitigate the risk to stop them from developing into a problem. It is intended to serve as a quick reference guide to the researchers and maintenance practitioners. Cap 718 human factors in aircraft maintenance and inspection. Human factors chapter 14 introduction why are human conditions, such as fatigue, complacency, and stress, so important in aviation maintenance. Maintenance is one of the largest costs facing airlines. A sound aircraft inspection and maintenance system is important in order to provide the public with a continuing safe, reliable air transportation system faa, 1993. Read online human factors guidelines for aircraft maintenance manual book pdf free download link book now. If interpreted narrowly, human factors is often considered synonymous with crew resource management crm or maintenance resource management mrm.
The importance of human factors in aircraft maintenance 1443 words 6 pages. Atsb transport safety report aviation research and analysis report ar2008055 final an overview of human factors in aviation maintenance alan hobbs ph. Dirty dozen in aircraft maintenance human factors youtube. Human factors means principles which apply to aeronautical design, certification, training, operations and maintenance and which seek safe interface between the human and other system components by proper consideration of human performance. Human factors in aviation maintenance training course by.
Pdf an overview of human factors in aviation maintenance. Download human factors guidelines for aircraft maintenance manual book pdf free download link or read online here in pdf. They are the social and personal skills, such as communication and decision making which complement our technical skills. Human performance means human capabilities and limitations which have an. The list is provided only as a convenience to the users of this site. Human factors directly cause or contribute to many aviation accidents. A sound aircraft inspection and maintenance system is important in order. The framework further incorporates two wellknown human factor frameworks, i. The list of human factors that can affect aviation maintenance and work. Human factor amt eye hearing loss free 30day trial.
The author has been involved in the development of a number of human factor methodologies which have potential application in the field of maintenance. Aircraft accidents such as that of the aloha aircraft in the usa in 1988 1 and the bac 111 windscreen accident in the uk in. In 2005 the federal aviation administration faa worked with industry representatives to complete the operators manual for human factors in aviation. The term paper on human factors design system control.
Application of human factor philosophy ensures enhanced safety in air transport, personal safety and wellbeing of maintenance. Maintenance manual mm and concluded that it was a straightforward job. The operators manual for human factors in maintenance and ground operations 2 prelude. Our human factors course engages trainees in understanding and applying safety, precaution, and psychological factors to airport and aircraft safety.